After your files have been approved, we will proceed to production as quickly as possible. The standard production time is 7-12 days. This may vary due to (unforeseen) circumstances. If you have a deadline, we would like to hear about it in advance.

All accessories and flagpoles are in stock at Beachflags.com. We will send the accessories with your order. In case you want to receive the accessories sooner, extra delivery costs will be charged.

After you have placed your order you can cancel it until the moment of production. After approval of the files we will start producing your beach flags. Because beach flags are customer-specifically produced, returning the flag itself is not possible. That is why we ask you to always check your files thoroughly. 

Are you planning on placing a large order (more than 20 pieces)? Then you are eligible for an attractive discount in many cases.

Go through the ordering process and click ‘Quote’ instead of placing your order. This button can be found in the shopping cart. You can simply place the desired products your shopping cart to subsequently request a quote on your items. Don’t forget to also provide your contact details and address (for calculating transport costs) while making your request. You can request a quote even for smaller amounts.

In case you have questions you can contact us by e-mailing [email protected]

You can create an account by clicking ‘My account’ at the top right. After that, you can login with your Facebook account or create an account on the website by clicking ‘Create account’. By creating an account in this shop you can go through the payment process quicker, save multiple addresses, view and follow orders, and more. You can enter your details and click ‘register’. 

By creating an account in this store you can go through the payment process quicker, save multiple addresses, view and follow orders, and more. If you have an account you can:

- Easily make repeat purchases
- View your orders
- Easily upload files later
- Adjust your details
- Stay informed of the latest news regarding beachflags.com by signing up for the newsletter

If you forgot your password, you can easily request a new one by clicking ‘My account’ and then ‘Forgot password?’. Here you can request a new password by filling in your e-mail address and clicking send. You will automatically receive a link to recover your password.

Sometimes clients order products as ‘guest’. As guest you do not have an account and so no access to previously ordered products. For that reason, requesting a password will unfortunately not work. Naturally we can solve this by approving your account. Contact beachflags.com in case you have problems logging in. 

At beachflags.com, the most trustworthy and familiar payment methods are used. During the payment you can choose from a range of several online payment methods.

We continuously make sure that our prices are competitive in comparison with our competitors. In case you get offered a lower prices somewhere else, contact us. We offer a lowest-price guarantee for up to 20 units!

Our prices include: 

Download the work drawing as can be found on the product page of the selected product before supplying your files. Before we take your flag into production we check the file for technical errors. Take note of the following things for your layout:

- Layout in CMYK colors (not RGB)
- Convert text to contour
- Preference for Vector files
- If applicable, notify us of your color codes (PANTONE/PMS)
- Layout preferably done in Adobe Illustrator (.AI, .PDF or Vector file)
- Supply 1:1 roster files in a minimum of 100DPI, 1:3 in 300DPI (CMYK)

Our Beachflags.com team can help you create a design. For this, you should describe as accurately as possible what you want (colour, text, font, images). You should also supply the images and logos in good quality files. Our preference is for vector files such as EPS, PDF, SVG or Ai or a high-resolution (>150dpi) file such as JPG, PNG or PS. You can upload your logo and sketch when ordering or email us at [email protected]. Creating a design is our free service. We will adjust the design a maximum of three times, after that we will charge a fee of €25.00 for creating/adjusting a design.

A beach flag with double-sided print has many benefits. One of these benefits is that both sides may be different. This way, you can always communicate information to your customers correctly!

An important point is the use of colors. For example, it’s possible to make one side blue and the other white. However, all edges of our beach flags are hemmed and double-stitched. In that case you will have a white border (+/- 1cm) on the blue side, or a blue border on the white side. Furthermore, we can only use one color stitching (blue or white). In case you have a preference for the finish on these beach flags, you can notify us with your order or through e-mail. In case you do not notify us, the finish will be determined during production. If you want an image as a background, we recommend mirroring it on one side.

An oversight of the most important points:

• Each side has its own design
• Several colors per side possible
• 1 color stitching (approximate color of the flag is standard)
• Take note of color usage due to hemming of the borders
• mirror background image

For sending we utilize standard transport prices. 

Shipping costs

Our beach flags can be washed in the washing machine. Use low-duty detergent and set your washing machine to 30°C.

Do not put your beach flags in the dryer and do not iron them. Your beach flag will dry on its own in the wind, when you hang it outside. Furthermore, the beach flags will lose any wrinkles or creases. 

Our beach flags are strong in quality. But we recommend that you do not place the beach flags outside in strong winds (wind force 5 Bft and above).

In case you are not using the products, it would be wise to store them properly. Disassemble the beach flags and clean the separate parts. In case necessary, wash the beach flags (30°C, low-duty detergent). Make sure all parts are dry. Store the products in the intended storage bag. In case you do not own a storage bag, you can order one here.

Beachflags.com strives for an excellent quality. The flags are printed on polyester textile and washable. All our beach flags are hemmed and double-stitched by default. You have a choice from several materials, including the popular Air Textile (perforated textile)

The lifespan of a beach flag that is also placed outdoors depends on several factors, such as weather conditions, how the flag is positioned and how it is handled. Beach flags can already show wear within a few months due to frequent and/or improper use. The beach flag should be free to move and turn in the wind so that it does not touch anything. When the flag rubs against something, the fibres break and fray, tear and/or other damage occurs.

Our beach flag bases are designed to allow the beach flag to rotate. If the beach flag is fixed and it cannot rotate freely, more force is put on the flag, pole and base. This can significantly reduce its lifespan.

We recommend not placing the flags outside in strong winds (>5Bft). It is also advisable to bring the flag and bases inside at night and not leave it outside 24/7.

The colours of a flag are always affected by wind, rain and sun and will fade to a greater or lesser extent.

In case there are problems with the beach flags or their corresponding hardware (poles and feet) we will provide a fitting solution. If our customer is satisfied, we are satisfied.

We advise you to check if everything is in working order as soon as your product is delivered.

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (Proflags B.V., Tilbury 8, 3897AC Zeewolde (The Netherlands), [email protected], Telefon: +31 (0) 85 401 4648 ) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right to cancel does not apply to the following kind of contracts:
Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.

Model instructions on cancellation

(If you want to cancel the contract, please fill out the form below and send it back to us)
– To Proflags B.V., Tilbury 8, 3897AC Zeewolde (The Netherlands) , [email protected]
— I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*]
— Ordered on [*] / re-ceived on [*]
— Name of consumer(s
— Address of consumer(s)
— Signature of consumer(s) (only if this for is notified on paper)
— Date
[*] Delete as appropriate

For products we utilize a viewing period of 14 days. If you are not satisfied with your product, you are free to return it. The costs of returning the product are to be paid by you. We would like to hear in advance that you are returning the item and the reason why. The item should be complete, unused, undamaged and you should include your name, address and phone number. The order number and your bank account number should also be stated.
 

Send the article to:
 

Proflags B.V.

Tilbury 8

3897 AC, Zeewolde

The Netherlands

The poles and accessories come with a 3-month guarantee. This guarantee only covers manufacturing and/or production faults. Unfortunately, we cannot compensate for water damage, storm damage or damage caused by a third party or external influences. Of course, we will help you find a suitable solution.

If you are not satisfied with your product, you can contact us and together we will find a fitting solution.

We advise you to check if everything is in working order as soon as your product is delivered.

Model instructions on cancellation
Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us (Proflags B.V., Tilbury 8, 3897AC Zeewolde (The Netherlands), [email protected] Telefon: +31 (0) 85 401 4648 ) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.
Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

    The right to cancel does not apply to the following kind of contracts:
    Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.

Model instructions on cancellation

(If you want to cancel the contract, please fill out the form below and send it back to us)
— To Proflags B.V., Tilbury 8, 3897AC Zeewolde (The Netherlands) , [email protected]
— I / We[*] hereby give notice that I /We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*]
— Ordered on [*] / re-ceived on [*]
— Name of consumer(s
— Address of consumer(s)
— Signature of consumer(s) (only if this for is notified on paper)
— Date

[*] Delete as appropriate

For products we utilize a viewing period of 14 days. If you are not satisfied with your product, you are free to return it. The costs of returning the product are to be paid by you. The article needs to be complete and should state your name, address and phone number. The order number and your bank account number should also be stated.
 

Send the article to:


Proflags B.V.
Tilbury 8
3897 AC, Zeewolde
The Netherlands

With complaints that cannot be solved in joint consultation, the consumer has the possibility to contact Trusted Shops. Trusted Shops will mediate for free. If there is no solution after the mediation, the consumer has the possibility to submit thecomplaint to Stichting GeschilOnline, the decision of Stichting GeschilOnline is binding. The consumer and entrepreneur agree with this binding decision. The submission of a dispute to the arbitration are not for free. The consumer must pay the costs of the arbitration. Furthermore residents living in the EU can use the European Dispute resolution platform to submit a complaintin order to reach an out-of-court settlement. This platform is available on http://ec.europa.eu/odr, but we would advice to contact Trusted Shops first.